We want to continue to achieve the very best for our clients and be an organisation that has a strong future. To help us reach this goal we have a program of continuous quality improvement.

In 2012 we were accredited by Quality Improvement Council (QICSA) against the Quality Improvement Council standards and Department of Human Services (DHS) standards, and successfully met all criteria.


We believe that quality is 'everyone's business, all of the time' and staff across the organisation are involved in regular internal and external reviews and audits. This helps ensure that everyone you work with is focused on quality service provision for you.

We welcome your feedback.